Inbox · Omnichannel help desk
Wherever customers ask,AI answers right there.
Every channel lands in one inbox, where AI replies first and hands your team only what needs a person.
Product film
From the first message to a closed case.
One inbox
Stop switching between five back offices.
LINE, Instagram, Messenger, email and phone conversations sit in one list. Who is handling each one, and how far along it is, shows at a glance.
For support managers
AI takes the common questions. Your team handles what needs a person.
Answers after hours too
AI answers common questions first, from your knowledge base, so every answer matches.
Take over in one click, no repeating
AI hands over with a summary, so whoever picks it up can act right away.
Calls and messages in one place
Calls the voice AI answers arrive in the inbox with a transcript, ready to follow up on LINE or email.
Getting started
Keep the accounts and systems you have.
- Connect your LINE Official Account, Facebook Page, Instagram and email directly.
- Deploy in the cloud, on-premises or hybrid, and sync conversation summaries to your CRM.