Nurses stretched too thin
3 PM — one hand on the phone, one on the register, a line of anxious patients behind.
AI Voice for Healthcare
Let nurses focus on care. AI answers every call.
Next-gen AI voice platform that automates 80% of admin calls — appointments, reminders, and inquiries. Save staff hours. Elevate patient experience.
- 24/7 availability
AI Voice Agent - An
LiveOn call 00:23Hello, this is Renai Clinic. I'm An, your AI voice assistant. How can I help you?
I'd like to book an appointment with Dr. Wang next week
Sure! Dr. Wang has openings on Wednesday afternoon and Friday morning. Which works for you?
Wednesday afternoon please
Booked — Wednesday at 2 PM with Dr. Wang. We'll send a reminder. Have a great day!
The Problem
These scenes play out every day in your clinic
No-shows disrupt the schedule
Another empty slot.
The same questions, answered a hundred times
"Take after meals — which meal?
How It Works
Three steps to a 24/7 AI-powered front desk
01
Connect your systems
Our engineering team integrates with your HIS, registration system, or PBX.
02
Configure conversation flows
We tailor AI responses to your clinic's workflows, terminology, and departments — ensuring consistent, accurate conversations.
03
Go live & keep improving
Your AI assistant starts taking calls.
Inbound
AI Inbound: Every call handled with care
From appointment booking to medication inquiries — 24/7 quality, guaranteed
AI checks doctor availability in real time, completes booking, rescheduling, or cancellation, and syncs with your registration system.
AI Voice Agent - An
Hello, this is An, Renai Clinic's AI assistant. How can I help?
I'd like to book a family medicine appointment tomorrow morning
Sure — Dr. Chen is available at 9:30 and 10:00 AM. Which works for you?
9:30
Done — you're booked for 9:30 AM with Dr. Chen, Family Medicine. Please bring your NHI card and arrive 10 minutes early. Anything else?
Data Insights
Every call becomes actionable data
Auto Call Summaries
Every call auto-generates a structured summary — reason, outcome, follow-ups — eliminating manual note-taking.
Topic Trend Analysis
Auto-categorize call topics and track trends.
Patient Sentiment Detection
AI detects emotional shifts during calls, flags high-risk interactions, and helps QA teams prioritize attention.
Service Bottleneck Insights
Surface process bottlenecks from call data — which steps draw complaints, which departments have the longest waits — and drive improvements with data.
Impact
The numbers speak
80%
Admin calls automated
-60%
No-show rate reduction
< 1s
Avg. answer latency
24/7
Always-on coverage
* Metrics are estimated. Actual results vary by clinic size and scope.
FAQ
Questions healthcare leaders ask most
Our engineering team handles the full integration — from assessment to go-live — supporting major HIS platforms and registration systems. We connect via API or PBX integration with zero disruption to daily operations. Typical timeline: 2–4 weeks.
We offer flexible pricing — per-call volume or flat monthly fee. No large upfront investment required. Initial cost covers setup and staff training. Start with one department, scale as you go.
Absolutely. Our system is customized to your workflows, terminology, and department specifics. A dedicated consultant helps set up response templates during onboarding, and the system continuously improves from call data.
All call data is encrypted in transit and at rest, compliant with Taiwan's Personal Data Protection Act. Patient data is never used for AI model training. Full access controls and audit logs are provided.
Most clinics notice improved call handling within the first week. No-show rate improvements typically appear after 2–4 weeks. A full impact assessment is best measured over 1–3 months of operational data.
Start the change with your next clinic day
Book now — we'll reach out within 24 hours
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