Caregivers are busy with residents,
who's answering families' calls?AI Voice Assistant — 24/7 Care Communication
From proactive care calls to family inquiries, AI ensures every call at your eldercare facility is handled with empathy and precision.
These scenarios happen every day at your facility
Pain points in eldercare that AI can solve
A Resident's Care Journey
From admission inquiry to daily care, AI guards the connection between families and their loved ones at every touchpoint
Outbound Care Calls
AI Proactive Calls: Every Family Feels Valued
From routine welfare checks to emergency alerts, outbound AI builds family trust through proactive communication
Outbound Care Call Flow
Monthly Welfare Report
Automatically calls families each month to report on the resident's health, activities, and dietary intake. Call content is auto-structured to meet accreditation documentation requirements.
Inbound Call Handling
AI Answers: Every Family Call Gets a Response
24/7 instant response — families stay informed, caregivers stay focused
From visit scheduling to daily check-ins, AI responds to family concerns instantly so caregivers can focus on resident care.
Real-time Care Status
Families call to check on today's status. AI retrieves care records and reports on meals, activities, and vital signs.
Visit Scheduling
AI checks available time slots and helps families complete visit registration, avoiding scheduling conflicts.
Billing & Service Inquiry
Answers common questions about monthly fees, additional services, and insurance coverage. Complex cases are transferred to admin staff.
Emergency Transfer
Detects urgent call intent and immediately transfers to on-duty nurses or social workers, ensuring zero delay in critical situations.
AI Voice Agent - Sunny
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Phone System Integration
Keep Your Existing Number, Upgrade Seamlessly
No need to change phone systems — AI connects directly to your existing phone lines
Keep Your Current Number
Your facility's existing phone number stays the same. Families don't need to memorize a new number — service continues seamlessly.
Smart Transfer
When AI encounters complex issues it can't resolve, it automatically transfers to caregivers, social workers, or nurses with a full call summary.
Zero Missed Calls
24/7/365 call answering. Night and holiday calls are responded to instantly — families never reach voicemail again.
Questions Eldercare Decision-Makers Ask Most
Turn Every Call into a Bridge of Trust
Book now to see how AI can help your eldercare facility
Book a Demo30-minute online demo, completely free
Pathors empowers businesses with intelligent voice assistant solutions, streamlining customer service, appointment management, and business consulting to enhance operational efficiency.
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